Privacy Policy

At MELORA, your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

• Web browser, IP address, time zone, and cookies.
• Pages or products you view and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect:

• Name, billing address, shipping address.
• Payment information (processed securely by third-party providers).
• Email address and phone number.

2. How We Use Your Information

We use the information we collect to:

• Fulfill orders and process payments.
• Communicate with you.
• Screen orders for risk or fraud.
• Improve and optimize our website.
• Provide marketing and advertising communications.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your information, including:

• Shopify (our ecommerce platform).
• Payment processors.
• Shipping and logistics partners.
• Marketing and analytics services.

We may also share information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

4. Behavioral Advertising

We use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by visiting:

• Facebook Ads Settings
• Google Ads Settings
• Digital Advertising Alliance opt-out portal

5. Your Rights (US Residents)

If you are a resident of the United States, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us using the information below.

6. Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, operational reasons, or legal requirements.

9. Contact Us

For more information about our privacy practices, questions, or complaints, contact us at:

Email: contact@melorawear.com